EVENT TICKET TERMS & CONDITIONS - Governed by the laws of Kenya

By submitting for a complimentary ticket to, or attending, KODA OUTDOOR x The Darque Experience (the "Event"), you unconditionally agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and KODA Nairobi ("the Organiser"). If you do not agree, you must not submit for a ticket or attend the Event.

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1. TICKET PURCHASE & AUTHENTICITY

1.1 Authorised Channels

Tickets are sold/issued exclusively through KODA Nairobi's official website, verified social media links, and authorised ticketing partners as announced on our official accounts. We accept no responsibility for tickets purchased through any other source.

1.2 Counterfeit & Fraudulent Tickets

Purchasing/Using tickets from unofficial third parties, resellers, street vendors, or unauthorized individuals is entirely at your own risk. The following applies:

- Any ticket that cannot be verified as authentic upon scanning will be refused entry. No refund or replacement will be provided.

- KODA Nairobi bears no responsibility for counterfeit, duplicated, altered, or stolen tickets purchased outside official channels.

- Where a duplicate ticket exists, the first valid scan takes precedence. Subsequent uses of the same ticket will be refused without recourse.

- Persons found selling counterfeit tickets or complimentary tickets before the event, at or near the venue may be detained and handed to law enforcement.

- KODA Nairobi is not liable for any financial loss suffered by any person who purchases a ticket from an unauthorized source.

1.3 Ticket Validity & Identification

- Each ticket is a revocable personal license to attend the Event.

- The name on the ticket must match a valid government-issued photo ID (national ID, passport, or driving license).

- Digital copies are permitted at the discretion of the gate team.

- Complimentary tickets are strictly not for sale.

- Complimentary tickets are non-transferable.

- Lost, stolen, damaged, or altered tickets or wristbands are invalid and will not be replaced or refunded.

- Wristbands are non-transferable. Tampering with or sharing wristbands will result in immediate ejection without refund.

1.4 Refunds & Cancellations

- No refunds will be issued to complimentary ticket holders in any case of cancellation, as complimentary tickets are not for sale.

2. ADMISSION & CONDUCT

2.1 Right of Admission

KODA Nairobi reserves the absolute right to refuse entry or eject any person without refund where their conduct is unsafe, threatening, or in breach of these Terms, or where the venue has reached maximum capacity.

2.2 Zero-Tolerance Policy

The Event operates a strict zero-tolerance policy toward harassment, sexual harassment, discrimination, intimidation, abuse, assault, or threatening behaviour directed at any attendee, staff member, performer, or contractor. Any breach may result in immediate ejection without refund and referral to law enforcement.

2.3 Age Restriction

This is a strictly 21+ event. Valid government-issued photo ID must be presented upon request. KODA Nairobi accepts no liability where a minor gains entry by misrepresenting their age or using false identification.

2.4 Searches

As a condition of entry, all Ticket Holders consent to reasonable search of their person and belongings by authorised security personnel. Refusal to be searched will result in denial of entry without refund.

3. PROHIBITED ITEMS & ACTIVITIES

The following are strictly prohibited. Items may be confiscated without compensation:

- Illegal drugs, controlled substances, or drug paraphernalia.

- Firearms, bladed weapons, or any item that could be used as a weapon.

- Outside food or beverages (unless authorized for medical or dietary reasons by prior arrangement).

- Professional cameras or recording equipment without prior written media accreditation.

- Flares, fireworks, laser pens, or pyrotechnics.

- Drones or unmanned aerial vehicles without prior written consent.

- Any item deemed unsafe or inappropriate by Event management.

Persons found in possession of illegal items may be detained and handed to law enforcement.

4. MEDIA, PHOTOGRAPHY & IMAGE RIGHTS

4.1 Event Recording

The Event will be photographed, filmed, and recorded by KODA Nairobi and authorized media partners. By attending, you irrevocably consent to the capture and use of your image, voice, and likeness for promotional, editorial, marketing, and commercial purposes by KODA Nairobi, including on social media, websites, print, broadcast media, and future campaigns. All recordings remain the property of KODA Nairobi.

4.2 Image Removal Requests

If you appear in published content and wish to request removal, email contact@kodanairobi.com with the subject line IMAGE REMOVAL REQUEST, including a description or link to the specific content. We will acknowledge within 5 business days and act in good faith to assess all requests. Removal may not be possible where content has been shared by third parties outside our control.

4.3 Attendee Photography

Attendees may photograph or record for personal, non-commercial use via personal mobile devices only. You must not photograph or record any person who has expressly objected. Commercial or press use requires prior written media accreditation from KODA Nairobi.

5. DATA PROTECTION

Personal data collected in connection with ticketing and attendance is processed in accordance with the Data Protection Act, 2019 (Kenya), for the purposes of event management, security, fraud prevention, and promotion. We will not sell your personal data. You may request access, correction, or deletion of your data by emailing contact@kodanairobi.com.

6. LIABILITY & RISK

Attendance is at your own risk. To the fullest extent permitted by Kenyan law, KODA Nairobi shall not be liable for personal injury (unless caused by our proven negligence), loss or theft of personal property, or any indirect or consequential loss arising from attendance. KODA Nairobi is not liable for the actions of third parties including other attendees, contractors, or performers.

7. EVENT CHANGES & FORCE MAJEURE

KODA Nairobi reserves the right to modify, postpone, or cancel the Event due to circumstances within or beyond its control, including acts of God, weather, government restrictions, public health emergencies, civil unrest, venue failure, or performer cancellation without fault on our part. Artist substitutions may occur without notice.

8. ONLINE CONDUCT & SOCIAL MEDIA

We ask that all content shared about the Event is honest and respectful. You must not publish false, misleading, or defamatory statements about KODA Nairobi, its staff, contractors, or performers. If you have a genuine complaint, please contact us directly at contact@kodanairobi.com before publishing publicly. All written complaints will be acknowledged within 5 business days.

9. HEALTH & SAFETY

Ticket Holders must follow all reasonable instructions from Event staff and security at all times. The Organiser reserves the right to halt or terminate the Event in the interests of safety. You are responsible for taking appropriate precautions for outdoor weather conditions. Re-entry after exit is not guaranteed.

10. GOVERNING LAW

These Terms are governed by the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

 

CONTACT & ENQUIRIES: KODA Nairobi | contact@kodanairobi.com | www.kodanairobi.com